Terms & Conditions
Terms & Conditions
This website, www.pragyaonline.com, is operated by Pragya. By placing an order you agree to the terms below and to our full Terms of Service.
Orders and pricing
- Prices are in Indian Rupees and include applicable taxes. The final price is the one shown at checkout.
- Prepaid orders (UPI, cards, netbanking) get an extra 5% off, applied automatically at checkout. Offers and discount codes may not always combine.
- We may limit quantities or cancel an order if a product is out of stock or a price was shown in error. Any payment made is refunded in full in that case.
Shipping
- Orders are dispatched within 12 hours and delivered across India, usually in 3 to 4 days in Tier 1 cities and 4 to 5 days elsewhere.
- Shipping is free on orders above ₹749. See our Shipping Policy.
Cancellations, returns and replacements
- Orders can be cancelled before dispatch by emailing info@pragyaonline.com.
- Stationery is non-refundable once delivered. Lifestyle and Desk Essentials products can be returned within 7 days of delivery.
- Orders damaged in transit get a complete free replacement with a free gift. See our Return, Refund & Replacement Policy.
Cash on delivery
- Cash on delivery orders may need a partial advance to confirm. That advance is non-refundable if the delivery is refused without a valid reason, and cash on delivery may be restricted on future orders.
Contact
Questions about these terms: info@pragyaonline.com